Privacy statement

We respect your privacy and only process your personal data for the purpose for which you provided it and in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Act.

1. Company details

SelectedBy, located at Reactorweg 47 (bg), 3542 AD Utrecht, is responsible for the processing of the data as described in this privacy statement.

Company Name: SelectedBy
Address: Reactorweg 47 (bg)
Postal code: 3542 AD
Location: Utrecht
Country: Netherlands
Website: https://selectedby.nl

E-mail: info@selectedby.nl
Chamber of Commerce registration number: 89583450

Profiling
We collect personal data to provide optimal service and to find new customers. We analyze and combine this data and use it to search for connections and patterns. This means that we can show new customers advertisements to familiarize them with our products, services and activities. For existing customers, this means that they can be shown personalized campaigns - provided that the customer has given permission for this. Think of receiving a discount code when it is your birthday or receiving a newsletter based on your interests or demographic data. If you have not given permission, you can only encounter remarketing advertisements. This applies to everyone who uses our website and agrees to our cookie policy. If you do not agree to our cookie policy, only random advertisements can be shown. Have you given permission, but do you want to withdraw it? Then you can always unsubscribe from our services or delete your account.

2. Email address

  1. When collecting your email address for reasons other than in the context of a concluded agreement, it will not be used for the transmission of unsolicited communications unless you have given your consent for this.
  2. When collecting your email address for reasons other than in the context of a concluded agreement, it will not be used for the transmission of unsolicited communications unless you have given your consent for this.

3. Postal address
We use your postal address (received in the context of a sale) to send your order.

4. Phone number
We do not use your telephone number for commercial purposes, but only to contact you in case there are any questions or comments regarding your order or the processing of returned items.

5. Other personal data
Personal data are all data that can be traced back to you as a person. Think of your name, telephone number, address or e-mail address. But also data such as your IP address or customer number are personal data. This also applies to other data that are unique to you, such as your order history or surfing behavior.

We only process these other personal data (such as the IP address, browser data, etc.) (by means of cookies, reading peripheral equipment or otherwise) when:

  1. the data processing is necessary for:
    1. the execution of an agreement concluded with you;
    2. the proper fulfillment of a public law task;
    3. the pursuit of our legitimate interests (unless your interests or fundamental rights and freedoms override these interests), or;
  2. you have given your consent to the processing when collecting this data.

In any case, we do not store your data for longer than is necessary for the processing of the purposes for which it was collected.

6. Special personal data
In the context of offering products or services that may interest you, we may pass on data of individuals who have made their data available to organizations with which we have a contractual relationship, where this is necessary;

  1. for the performance of an agreement concluded with you;
  2. for the proper performance of a public law task;
  3. for the purposes of our legitimate interests unless your interests or fundamental rights and freedoms override these interests.

If the above grounds do not apply, we will ask your consent before sharing the data with third parties.

In order to make our services as optimal as possible, we use third parties. For this we use the following parties:

  • PostNL, DHL and B2C Europe: to deliver your order to you as quickly as possible, both domestically and abroad;
  • Hostnet and Shopify; the hosts of our website and webshop: we process all digital orders and requests via their systems, including those from our customer service; and
  • Google Analytics, Google and ActiveCampaign: Machine Learning & Artificial Intelligence and improving the customer experience and your customer journey.

Machine Learning & Artificial intelligence means that we look for potential customers who meet certain online behavior that matches that of our customers.

7. Secure transfer and receipt of data
Would you like to view, request, change or delete your personal data? This is possible if you have an account on our website. To do this, go to your online account and navigate to the Privacy tab. Here you can easily view, change or delete your data. Please note that when you delete your account, you will no longer have access to your digital invoices. The saved credits, discounts, discount codes and/or promotions will also be lost and you will no longer receive service emails from us. We strive to be able to help you immediately via this account. If this is not possible due to a technical problem, we request that you contact us via info@selectedby.nl. We will then process your request within one month at the latest and get back to you.

  1. When we transfer or receive your data on our website, we always use encryption technologies that are recognized as common standards within the IT sector;
  2. When we receive or transfer certain critical information, such as financial information, we use a secure server. You will be notified of this via a screen displayed on our site (pop-up); and
  3. We have implemented appropriate security measures through our partners to prevent the loss, unlawful use or alteration of information that we receive on our site.
8. Security of data storage
Safety criteria
  1. The page where you provide personal data uses a secure connection.
  2. We store as little customer data as possible and ensure that no particularly sensitive personal data is stored in our database, unless this is not possible.
9. Access to your data
Upon request, we will inform visitors to our website about the personal data that is processed about them. Any incorrect data can be corrected, supplemented or deleted. If you wish to access this information, or wish to correct your personal data, you can do so via your own online account. If this does not work, you can contact us via info@selectedby.nl. We will process your request within 30 days and get back to you.

10. Contact
If you wish to respond to our Privacy Statement, you can contact us at info@selectedby.nl.

This privacy statement may be amended at any time. We will publish these amendments on our website and, if applicable, you will be notified by email.